West Chester University’s Speech Department Transforms Clinical Experience with VirtualTx

A Tailored Solution for a Unique Need

The West Chester University (WCU) Speech Department sought a comprehensive Clinical Record Management (CRM) platform to address the specific needs of their Speech and Audiology Clinic. Frustrated with paper charts, limited accessibility, and a lack of collaborative tools, they turned to VirtualTx for a solution.

VirtualTx: A Cut Above the Rest

WCU’s thorough evaluation process, which included demos of eight other platforms over two to three years, led them to choose VirtualTx. The platform’s ability to meet their unique requirements, combined with its user-friendly interface and robust features, made it the ideal choice.

Implementation and Adoption

Both student clinicians and staff were quickly onboarded through live online demonstrations, enabling them to start utilizing the platform within a week. This rapid adoption speaks to the intuitive design and ease of use of VirtualTx.

Key Improvements

VirtualTx brought about significant improvements to WCU’s clinical experience:

  • Enhanced Convenience and Accessibility: VirtualTx provided both student clinicians and supervising staff with remote access to client information, promoting flexibility and collaboration.
  • Customized Features: VirtualTx adapted the platform to align with WCU’s specific needs, demonstrating a commitment to client satisfaction.
  • Unmatched Flexibility: The ability to make real-time changes and updates was highly valued by WCU staff, who praised the platform’s adaptability.
Results that Impress
  • Fully Digital Workflow: VirtualTx enabled WCU’s clinic to transition to a completely digital system, eliminating paper charts and streamlining operations.
  • Remote Access: Both student clinicians and clinical supervisors gained the ability to access patient files securely from any location.
  • High User Satisfaction: With over 90% satisfaction, VirtualTx has proven to be a valuable tool for both students and staff.
  • Improved Supervision: 20 clinical supervisors expressed satisfaction with the platform’s ability to monitor and adjust student notes and reports electronically.
  • Centralized Administration: The University Super Admin gained oversight of all sessions, notes, reports, and supervisor work, promoting efficient management.

Testimonial

“As WU is piloting Virtualtx, we are pleased to offer students the experience of using an EMR system. Orna and the Virtualtx team have been responsive to the specific needs of our teaching clinic and have supported us well in using the program. I would highly recommend this platform!” – S.M University Clinic Supervisor West Chester, PA Philadelphia, PA

A Model for University Speech and Audiology Clinics

WCU’s success with VirtualTx demonstrates the platform’s ability to transform clinical experiences within university settings. By providing a tailored solution that addresses specific needs, VirtualTx empowers institutions to enhance efficiency, collaboration, and student learning.

Ready to Revolutionize Your Clinical Practice?

Contact VirtualTx today to learn more about how our platform can benefit your university or clinical setting.

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